Caremark Barking & Dagenham, a leading provider of home care within the community, has won the Small Business category at the 2024 Caremark Franchise Awards. The title was given to the franchise at a ceremony held during this year’s Caremark conference, where 126 offices were in the running for awards.

This award win for Caremark Barking & Dagenham recognises franchise owners Matthew and Christianah Jegede for managing an excellent business over the course of 2023. The small business category is defined by annual turnover. The winner was judged on its financial growth alongside the quality of its future plans, staff retention and culture, and the drive and desire to positively impact the community.

David Glover, joint CEO of Caremark, comments on the franchise’s award win:

“We are immensely proud of the high standards we had to judge against this year. The team at Caremark Barking & Dagenham work exceptionally hard, and their dedication shone through in abundance to win this award.

“This office started its franchise journey in March 2020, just as the UK Covid Lockdown measures came into force. Facing immediate challenges, the franchise owners, Matthew and Christianah Jegede, have worked tirelessly to build relationships in the community and lead a strong and loyal care team. Their open-door policy and unwavering support for their care team mean that their workplace culture is remarkable.

“Matthew and Christianah set their standards high by working around the clock and accepting out-of-hours urgent discharge calls. This outstanding commitment has created a go-to relationship with the local authority and NHS trust, resulting in an incredibly successful 88.9% turnover growth in 2023.”

Recognising the team’s achievement, David continues:

“Congratulations to Caremark Barking & Dagenham for winning this highly sought-after title. The award acknowledges all the hard work and dedication the team has put in over the past year and is extremely well-deserved. They are complete ambassadors for the franchise, embodying our values to improve lives and enable customers to enjoy life as independently as possible.

“As a franchise network, we’ve collectively delivered more than 6 million hours of home care to people this year and continue to streamline our business model to become more effective within the community. It’s with thanks to our biggest team players like Caremark Barking & Dagenham who make it all possible.”

For more information about Caremark and its services, please visit the Caremark website https://www.caremark.co.uk.